Congraulations to Guardian - winner of RMRCSA 2013

Congratulations to Guardian Pharmacy for winning the prestigious 2013 Roy Morgan Research Customer Satisfaction Award for Pharmacy for the second year in a row, ahead of other leading Australian brands.

The award adds to the number of customer satisfaction awards Guardian has won, including the two most recent Canstar Blue Most Satisfied Customer Awards for 2012 and 2013.

The award highlights the significant and continued effort by Guardian Pharmacies to provide Australians with consistently outstanding customer service for their health, wellbeing and beauty needs.

Roy Morgan Research is a leader in collecting objective, independent information on customers for over 70 years. This Award is the result of a survey of 50,000 Australians annually – the world’s largest ongoing single source survey.

Each month, Roy Morgan Research publishes the top five organisations from its trusted Customer Satisfaction monitor, under different categories. The winner for the calendar year is the organisation that achieves the most months with a number one ranking.

Guardian Pharmacies took out the customer satisfaction award every month in 2013 – outstanding recognition.

”Sigma is extremely proud to receive this Roy Morgan award two years in a row on behalf of all our Guardian Pharmacies” said Gary Dunne, Sigma Pharmaceuticals, Chief Operating Officer.

“This award validates the importance of pharmacy interaction with their customers and the need to build relationships through offering an accessible healthcare solution.”

The Guardian brand is part of Sigma Pharmaceuticals, owner of Australia’s largest pharmacy led network.

Source: http://sigmaco.com.au/guardian-wins-back-to-back-roy-morgan-research-pharmacy-of-the-year-award, Thursday 20 March 2014