Amcal receives Canstar Blue Most Satisfied Customer Award for Pharmacy
Congratulations to Amcal who has won the Canstar Blue Most Satisfied Customers award - Pharmacies 2014.
The Sigma Pharmaceuticals' brand achieved the highest five star rating in five categories including overall customer satisfaction, provision of advice and availability of health management programs, Sigma said.
The win follows Sigma's other brand, Guardian Pharmacy, picking up the 2013 Roy Morgan Research Customer Satisfaction Award for Pharmacy, for the second year in a row, in February this year.
Sigma CEO Mark Hooper said to achieve consistently high ratings across all categories but in particular, the health management program category, validated the company's strategy of introducing structured professional services in Amcal pharmacies to help Australians better manage their health.
Amcal achieved the highest five star rating in five categories including provision of advice and availability of health management programs, Sigma Pharmaceuticals said.
More than 2,000 Australians were surveyed for the award, Amcal said. Guardian received five star reviews for service and advice, while Chemist Warehouse received five stars for value for money and range of health related products.
Terry White Chemist got five stars for availability of health management programs and Priceline for range of beauty related products.
Pictured above are Mark Hooper, national retail formats and implementation manager Kate Foley and Canstar national relationship manager Craig Gava.
Source:PD breaking news - Amcal wins Canstar Blue customer satisfaction award, Thursday 29 May 2014 & pharmacydaily.com.au, Friday 30 May 2014